Houston Medical services includes training, installation and customisation of VIP.NET and VIP Allied medical practice management software.

Houston Hosting

Like other businesses many medical practices prefer to own and maintain their servers on-site. They do this for many reasons but this option comes at a significant cost in terms of maintenance, hardware upgrades and technical support.

The alternative, hosted service*,  is becoming increasingly attractive as software systems and broadband capacity improve and licensing agreements adapt to new market demands.

We recognise that each business has its own unique requirements and constraints making one or other option a better choice, so we offer our practice management systems both as fully client-based or hosted solutions.

Houston manages ALL updates, including software packages, service packs,security releases and antivirus concerns – so instead of dealing with various technical headaches you can spend more time working on your medical practice.

* A number of relatively recently coined terms cover broadly similar services including “cloud computing”, “Software as a Service (SaaS)” and “Application Service Provider (ASP)”

 IT Systems Consulting, Implementation, and Support

Houston Medical maintains a specialised division for computer hardware supply, networks, and general system IT configuration and installation.

Houston Medical Systems technicians are experienced in setting up everything from a single-user system to large networks and even wide-area-networks linking buildings together in different cities, configuring email server systems, website hosting, remote-access, and full security systems.

With large networks and systems in place and installed by Houston Medical Systems all the way from Dunedin to Whangarei we have the capability to provide you with the IT system that is the best platform for your VIP Patient Management System. After all, it’s our business to be sure the systems we install are 100% stable and reliable.

We can supply workstations, servers, tablets, printers and more, as required.

Software Support

Houston provides free telephone support during business hours to all clients with fully paid up support and maintenance contracts.

After-hours emergency support is provided through Houston’s support website, with access to Houston’s fully staffed and managed support forums, FAQs and a knowledgebase of support documents and articles.

 More information>>

Training

Investing in technology is an ongoing concern and therefore requires an understanding and acceptance of the investment required in training for all staff.  Failure to appreciate this requirement will result in increased stress levels and therefore inefficiency during the initial implementation and immediately following.  Any software company will tell you that their software is easy to use, however ease of use is for the most part a function of time spent using the software.  Most software systems become easier to use following extended exposure and use of the system.

More information on training >>

Convert to VIP

Houston’s VIP has become the software of choice for many providers. Many of these providers have converted to Houston software from other systems which weren’t meeting their needs.

With our rich features and unparalleled scalibility - why don’t you join the list of happy VIP clients?

We have converted clinics from

• ClinicAID
• Medtech32
• ZedMed
• Genie
• PEAK
• plus other packages.

If you are running an alternative package, and would like to convert to Houston VIP, please contact us so we can discuss the conversion process with you.